Technology
Managed by Experts.
Your technology, fully handled — so you can focus on what you do best.
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What We Do
Your dedicated IT department, without the overhead
Managed IT is a service where we take full responsibility for your business technology — monitoring, maintaining, securing, and supporting it around the clock.
Instead of waiting for things to break, we proactively keep your systems running at their best. Issues get caught and fixed before your team ever notices them.
The TechSalty difference
Most IT providers react to problems. We prevent them. With 24/7 monitoring, certified Microsoft engineers, and a fully remote model that works across every timezone — your business gets enterprise-grade IT for one predictable monthly fee.
Here's What We Do For You
We manage it all — end to end.
Every layer of your technology stack, handled by one accountable team.
We manage your Devices
Laptops, desktops, and mobile devices — kept updated, secured, and performing at their best, every day.
We manage your Security
From endpoint protection to threat monitoring, we keep cyber threats out — before they ever become a problem.
We manage your Cloud
Microsoft 365, Azure, cloud storage and backups — all configured, monitored, and optimised for your business.
We manage your Network
Reliable, fast, and secure connectivity — we ensure your network keeps your team connected without disruption.
We manage your Support
Real people, real help — whenever your team hits an IT issue, we're just a call or click away to get them back on track fast.
We manage your Compliance
Industry regulations, data policies, and security standards — we make sure your business stays on the right side of all of them.
Here's What We Do For You
We manage it all — end to end.
Every layer of your technology stack, handled by one accountable team.
Unlimited Help Desk Support
No ticket limits, no hourly billing. Your team gets help whenever they need it.
24/7 System Monitoring
Round-the-clock monitoring catches issues before they impact your business.
Backup & Recovery
Automated daily backups and tested recovery plans for total peace of mind.
Device Management
Every laptop, desktop, and mobile device — enrolled, secured, and managed via Intune.
Network Management
Your network monitored, optimised, and secured — for connectivity you never think about.
Getting Started
From first call to fully managed.
We make onboarding frictionless. Most clients are fully managed within two weeks.
Discovery & Assessment
We start with a free discovery call and full assessment of your current environment — identifying risks, gaps, and quick wins.
Onboarding
Our team handles the entire transition remotely — agents deployed, security configured, documentation built. Zero downtime.
Ongoing Support & Optimization
24/7 monitoring, unlimited helpdesk, proactive maintenance — your IT continuously improves while you focus on business.
Strategic Planning
Quarterly reviews, technology roadmaps, and budget planning — your IT aligned with where your business is heading.
Industries That Matter
Built for compliance-driven industries
Every industry has unique IT demands. We specialise in sectors where security, uptime, and compliance aren't optional.
Healthcare
Legal
Finance & Accounting
Real Estate
Professional Services
Logistics
Education
Retail & eCommerce
Industries That Matter
Right-sized for where you are
Managed IT delivers the most value when your team is big enough to feel IT pain — but not big enough to justify a full internal department.
5 – 25 staff
You've outgrown "the tech-savvy person in the office." We become your complete IT team.
25 – 100 staff
IT complexity is accelerating. We bring structure, security, and strategy — at a fraction of in-house cost.
100+ staff
Have an internal team? Our Co-Managed IT model supplements them with 24/7 coverage and Microsoft expertise.
Why TechSalty?
The essential ingredient your business is missing.
Just like salt brings out the best in every dish — the right IT partner brings out the best in your business.
Microsoft Certified
Microsoft 365, Azure, and Intune certified engineers managing your environment.
Global, 24/7 Coverage
Fully remote across the US, UK, Canada & Australia — every timezone covered.
No Lock-In Contracts
Monthly rolling agreements. We earn your business every single month.
<15 Min Response
Critical issues answered in under 15 minutes — with a 99.9% uptime SLA.
FAQ
managed IT, answered
The questions every business asks before partnering with an MSP.
What's the difference between Managed IT and break-fix support?
Break-fix means you call someone when something breaks and pay by the hour — which means your IT provider profits from your problems. Managed IT flips that: we charge a flat monthly fee and proactively prevent issues, so our incentive is keeping your systems healthy. Fewer problems for you, predictable costs, no surprise bills.
Do you provide on-site support?
We're a fully remote MSP — and in the Microsoft cloud era, over 95% of IT issues are resolved faster remotely than waiting for someone to drive to your office. For the rare hardware situations, we coordinate with local vendors or guide your team step-by-step. Our remote model is also why we can offer enterprise-grade service at better pricing.
Is there a long-term contract?
No lock-in contracts. Our agreements are monthly rolling — you can leave anytime with 30 days' notice. We believe an MSP should keep your business through great service, not legal paperwork.
How long does onboarding take?
Most businesses are fully onboarded within two weeks. The entire process is handled remotely with zero downtime — your team keeps working while we deploy monitoring agents, configure security, and document your environment in the background.
What happens if we have an IT emergency at 2 AM?
Our monitoring catches most issues before they become emergencies. But if something critical does happen, our 24/7 coverage means a real engineer responds — typically within 15 minutes — regardless of your timezone. That's the advantage of a globally distributed team.
We already have an IT person. Can we still use you?
Absolutely — that's our Co-Managed IT service. We work alongside your internal IT staff, handling the heavy lifting like 24/7 monitoring, security, and Microsoft specialist work, while your team stays focused on day-to-day business needs. It's the best of both worlds.
How is pricing structured?
Simple per-user monthly pricing that covers everything — helpdesk, monitoring, security, backups, and device management. No hidden fees, no hourly charges, no surprises. The price scales with your team, so you only ever pay for what you use. Book a discovery call for a tailored quote.
Let's talk
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