Co-Managed IT Services.
Your internal IT team, supercharged — we handle the heavy lifting so your people can focus on what moves your business forward.
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What is Co-Managed IT?
Not a replacement.
A reinforcement.
Co-Managed IT is a partnership between your internal IT staff and our team. Your people keep doing what they do best — understanding your business, supporting your users, driving projects — while we take on the around-the-clock workload that stretches them thin.
Think of it as adding an entire department of specialists to your existing team — without a single new hire.
Why companies choose Co-Managed
Your IT manager can't be awake at 3 AM watching alerts. They can't be an expert in Intune, Azure, security, and compliance all at once. And they definitely can't take a vacation without worry. With TechSalty alongside them — they can.
How We Split It
Your team + our team = full coverage
You decide where the line sits — this is the most common split our co-managed clients choose.
Your Internal Team
KEEPS OWNERSHIP OF
- Day-to-day user support & relationships
- Business applications & vendor management
- Internal IT projects & priorities
- On-the-ground hardware needs
- Knowing your business inside-out
TechSalty
TAKES OFF THEIR PLATE
- 24/7 monitoring & after-hours coverage
- Microsoft 365, Azure & Intune expertise
- Security operations & threat response
- Patching, backups & maintenance
- Overflow helpdesk when tickets pile up
- Compliance & documentation
The Benefits
What your business gains.
Co-Managed IT isn't about doing less — it's about your whole IT function doing more.
True 24/7 Coverage
Your team works business hours. Threats don't. We cover nights, weekends, and holidays — across every timezone.
Instant Specialist Skills
Microsoft 365, Azure, Intune, security, compliance — expertise on tap without hiring, training, or certifying anyone.
No Single Point of Failure
IT manager on leave? Someone resigns? Your IT keeps running seamlessly — no panic, no gaps.
Projects Get Done
Your team finally has time for strategic projects when they're not drowning in tickets and maintenance.
Fraction of Hiring Cost
A full senior engineer team for less than the cost of one additional hire — with zero recruitment risk.
Your Tools or Ours
We integrate with your existing stack and processes — or bring our enterprise tooling. Whatever fits your team best.
Sound Familiar?
Signs your network needs attention.
Networks rarely fail loudly — they degrade quietly while your team adapts around the pain.
Your IT staff spends all day firefighting tickets — strategic projects keep slipping
Nobody monitors your systems after 5 PM, on weekends, or during holidays
One key person holds all the knowledge — and you worry about what happens if they leave
Your team is strong on day-to-day support but lacks deep Microsoft cloud expertise
Security and compliance demands are growing faster than your team's capacity
The business is scaling but hiring more IT staff isn't in the budget
Our Proven Process
Partnership in 4 steps.
Designed to strengthen your team — never to step on toes.
Discovery & Assessment
We meet your IT team, map your environment, and understand where the gaps and pain points really are.
Define the Split
Together we agree exactly who owns what — responsibilities, escalation paths, and tools. No ambiguity.
Integration
We plug into your workflows, deploy monitoring, and start carrying our share — fully remote, zero disruption.
Grow Together
Quarterly reviews with your IT lead, shared roadmaps, and a partnership that scales as your business does.
Why TechSalty?
A partner, not a threat.
We make your internal IT team look good — that's the whole point.
Microsoft Certified
Deep Microsoft 365, Azure, and Intune expertise your team can lean on anytime.
24/7, Every Timezone
Fully remote, globally distributed — true 24/7 without night-shift hires.
No Lock-In
Monthly rolling agreement. Scale our involvement up or down as your needs change.
Team-First Approach
Your IT staff stays in control. We share knowledge openly — never gatekeep it.
FAQ
Co-Managed IT, answered
What IT managers and business owners ask us most.
Will you replace our internal IT team?
No — and we never pitch it that way. Co-Managed IT exists to make your internal team stronger, not redundant. Your people keep their roles, their ownership, and their relationships with your staff. We carry the workload that's stretching them thin: monitoring, after-hours coverage, specialist Microsoft work, and overflow support.
Who decides what TechSalty handles vs our team?
You do — together with us, during onboarding. We document a clear responsibility matrix: who owns what, how escalations flow, and which tools are used. Some clients hand us everything backend and keep user-facing support; others want overflow help only. The split is fully flexible and reviewed quarterly.
Do we use your tools or keep ours?
Either works. If you have an RMM, ticketing system, or documentation platform you love, we integrate into it. If you don't, we bring enterprise-grade tooling at no extra licensing cost to you. Most clients end up with a hybrid that fits their workflow.
Will our IT manager lose control or visibility?
The opposite. Your IT lead gets full visibility into everything we do — shared dashboards, ticket transparency, and documented changes. We report to them, not around them. Many of our strongest internal advocates are the IT managers we work alongside.
How is Co-Managed IT priced?
Pricing depends on the responsibility split — how many users, devices, and which functions we take on. It's a flat monthly fee, always significantly less than hiring additional staff. Book a discovery call and we'll scope a model around your exact situation.
Can we start small and expand later?
Absolutely — many clients start with just 24/7 monitoring or after-hours coverage, then expand as trust builds. With no lock-in contracts, you can scale our involvement up or down at any time with 30 days' notice.
Let's Talk
Give your IT team the backup they deserve.
Book a free discovery call — bring your IT lead along. We'll map out exactly where we can take weight off their shoulders.
30 minutes · No commitment · Your IT team is welcome on the call